Contact Us

Please use the form below to contact us with any questions you have regarding your account access or reward delivery / orders. Our Customer Service Team are on hand during UK office hours and will respond to you as soon as possible.​

Please note:

  • Points are awarded within 14 working days following the date of your event.
  • Codes for cinema tickets are awarded within 7 working days following your enquiry.
  • We are currently experiencing a higher volume of queries, due to this we will be responding between 2 -3 working days. Thank you for your patience.

You can also view our frequently asked questions by clicking here.

If you need to get in touch with us to make a booking or have any other query that isn't related to rewards, email us on solutions@dvcompany.com or call us on 0333 220 7774.

​​